Maintainable

Software isn’t always about rapid iteration. Sometimes, the real challenge lies in carefully assessing the existing environment. Chris Salvato, a Senior Staff Engineer at Shopify, believes that spending time in the “problem space” is vital for any long-lived application. Rather than diving immediately into controllers and tests, he begins by talking to everyone who interacts with the code—engineers, product owners, even directors who oversee strategy. This approach reveals hidden friction points that rarely come to light in larger, more formal meetings.When code grows organically over years, a range of issues emerges. Small workarounds might accumulate, new features can overlap with older ones, and domain boundaries become murky. Chris suggests mapping these overlaps through in-depth conversations so the team can pinpoint what genuinely obstructs productivity. He emphasizes that many developers may focus on surface fixes—updating a library here, renaming a class there—without acknowledging underlying confusio