Fit For The Future

If you’re still dragging your feet about adopting AI, don’t! It isn’t some distant future technology – it’s already here, and in five years it will be as normal as smartphones or spreadsheets. Smart leaders are already using it to enhance their customer experience, boost productivity, and make better decisions. And don’t just wait until you’re ready for the technology; you also need to bring your people along on the journey.https://swiy.co/go-ai-in-2030A few weeks ago, I was speaking at two conferences in the Northern Territory – one in Alice Springs and one in Darwin – for tourism and hospitality operators in those towns to understand what’s coming in the future and how they can take advantage of those changes.During the Q&A segment of my presentation, a tour operator in the audience asked me:"What will be the biggest impact of AI in the tourism sector in the next five years?"This is a smart question – not just for tourism, but for any industry. You probably should ask the same thing about your own secto