Uppskill
#143 Zappos: The Billion-Dollar Gamble on Customer Happiness
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:05:35
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Sinopsis
What happens when customer service becomes more important than the product? This episode explores how Zappos transformed online shopping, won over Jeff Bezos, and set a new standard for businesses everywhere.
