Remarkable Results Radio Podcast

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:Craig O’Neill, welcomes his friend and communications expert, David Boyd, as our guest.  Listen up to hear the thoughtful conversation between David and Craig across a variety of topics and questions related to the phones skills of your staff, AI use in the world today, and the outlook for the future.A key question:  “Will the job of the service advisor still exist?”As AI solutions seem to become more and more sophisticated - the question has career advisors wondering this aloud.  The conversation should be encouraging for anyone who takes their professional role as a service advisor seriously, and the future, according to David and Craig, appears bright.According to David, the service advisor is the person we should be empowering further, and developing, as this is the role focused on building relationships.The conversation draws on additional points related to what we learned during Covid and the real va