Fit For The Future

As a leader, you must focus on the right priorities as we move towards 2025. There are many internal issues - like flexible work, diversity, and AI - but the most important focus should be external - on your customers.https://swiy.co/go-future-focusAre you focusing on the right things when you’re thinking about your work and workplace in the year ahead?I was reflecting on three conversations I had with clients and audience members last week - one in the insurance sector, one in mining and resources, and the third in a large state government department. In all of those conversations, people asked me essentially the same question:What’s the most important thing we should be thinking about when planning for 2025?If you’ve been following me, you know I have many answers to that, including flexible work, more diversity to tackle complex problems, and of course AI. These ARE important, of course, but they are also all issues you’re facing internally.The one thing that trumps them all is to focus on your customer. T