Visual Workplace Radio: Let The Workplace Speak

Healthcare organizations are under renewed pressure to improve quality and reduce costs. Kaizen, as a methodology, lets front-line staff engage in a process of everyday improvement that results in safer patient care, better patient care, and a more rewarding care-giving experience. As these improve, costs shrink. This week at The Visual Workplace, Gwendolyn Galsworth (your host and visual workplace expert) interviews Mark Graban, lean healthcare expert, speaker, blogger (www.leanblog.org), and author of Lean Hospitals. His brand new book (co-authored with Joe Schwartz) is Healthcare Kaizen: a comprehensive overview of Kaizen thought—loaded with tons of examples, quotes, tools, pictures and stories. Tune in and listen as Gwendolyn and Mark discuss the role of Kaizen in the world of health today and the many powerful steps you can take to apply this powerful tool to your own enterprise. While healthcare is the setting, continuous improvement is the focus. Get your pencils ready.