Visual Workplace Radio: Let The Workplace Speak

Simplification is a mindset and a process. We need executives who see past “tools” and understand the impact of decisions made at the top on the whole organization. This week your host, Gwendolyn Galsworth, interviews Eric Lail, Vice President/Performance Solutions at Total Insight, a North Carolina firm, offering services in extended lean across the full supply chain. In this third show of the Smart Simple Design series, Eric’s long years as a furniture maker pay off in stories gruesome, glorious and otherwise that show us mistakes on the shop-floor or front office only affect a small percentage of the enterprise. Mistakes at the top, by contrast, impacts 90%-100% of the company—and those are almost always mistakes of complexity. Whether you’re in marketing, manufacturing, service or distribution, it’s time to recognize that the number of parts/options in the system can have negative impact on your service, inventories, overhead (space, buildings, rent, dies, etc.). Tune in.