Visual Workplace Radio: Let The Workplace Speak

As supervisors and managers embrace their new identities as Visual Leaders of Improvement, they will be faced, at a some point, with the nitty gritty part of that role: problem-solving, actual and real. As your host and visual expert, Dr. Gwendolyn Galsworth, explains: This is not delegated to an underling but lead by the leader him or herself (at least until the mold is set and the practice oiled and well-understood). Leadership depends on the right understanding of both the destination and the road to it. This week, Gwendolyn shares her perspectives on solving chronic, costly, complex problems—as a segment of her Visual Leadership model. Linked tightly to the visual (stacked) metrics she has discussed in the past three shows, visual problem-solving has a definite perspective on cause, causality, and the causal chain—and creates the three outcomes needed: solutions, alignment, and profit. A3 offers some help but is not a complete answer. Learn more. Tune in/call in: 866-472-5790.