Visual Workplace Radio: Let The Workplace Speak

What does a leader of improvement on the supervisory level do? Does that new role overlap with traditional supervisory duties? And how can visuality help? This week, as her series on Visual Leadership continues, Dr. Gwendolyn Galsworth (your host and visual expert) maps out the seven elements of what a leader of improvement on the supervisory level does—and how visuality is the glue that holds them all together: 1) stabilize the work area; 2) measure performance by focusing on what winning means; 3) target specific improvement outcomes; and 4) deploy the needed activity to meet each target. For Element 5/Coach, Galsworth draws the difference between teaching and coaching. In 6/Model, she describes behaviors that reveal and inspire. In 7/Improve, she demonstrates ways that the new area leader can make improvement contributions of his or her own. Tune in and learn how these elements work together and how your supervisors can gain skills and experience in each.