Visual Workplace Radio: Let The Workplace Speak

What is the true goal of sustaining improvement? The true—indeed, the only—goal is to strengthen the behaviors that lead to a continuous improvement work culture. Hard-won though they are, these behaviors can erode quickly if we do not take concrete steps to sustain them. In this week’s show, your host and visual workplace expert, Gwendolyn Galsworth, begins to share nine powerful sustaining tools. First, we learn an exacting definition of discipline (one that may surprise you)—followed by the so-called Visual Workplace Code of Conduct. This code, which is practiced by value-add associates in the targeted areas, is designed to build the qualities of self-leadership into each person’s day. From resisting the temptation to vote excellence into existence—to working for true consensus and modeling the behaviors in yourself that you wish to see in others. If sustainment does not help us grow into who we really are, we are stuck with a narrow definition of ourselves and so is our company.