Visual Workplace Radio: Let The Workplace Speak

Whether you are new or very experienced as a trainer, there are special things to learn in order to become an exceptional visual workplace trainer. This week, Gwendolyn Galsworth, award-winning author and visual workplace expert, continues her trainer series and shares the first five of her Nine Principles of Effective Training—principles that build knowledge, understanding, skill, and confidence for trainer and learner alike. Listen as Gwendolyn discusses: 1) Principle One/Inspire First, Then Inform; 2) Principle Two/Start Small (growth is faster/deeper as a result); 3) Principle Three/The First Cycle is for the Trainer; 4) Principle Four/Everyone Gets Trained (representative training is not effective); 5) Principle Five/Make the Training Room Physically & Psychologically Safe for Learning (operationalize “Respect for the Individual”). In support of Principle 5, Galsworth shares two sub-techniques: “Normalize the Room” and “Talk Amongst Themselves.” Tune in for all this and more!