Visual Workplace Radio: Let The Workplace Speak

Why do some executives and plant managers struggle to become effective leaders? What does effective leadership mean? How can visuality help leaders be more effective? In this show, Gwendolyn Galsworth (your host and visual workplace expert) scans the fourth door in her 10-Doorway Model: the making of an executive leader through metrics, problem-solving and hoshin (policy-goal deployment). To Dr. Galsworth the task of executive leaders is to: decide and drive. She does not embrace the popular but mistaken notion that effective leaders can only be born. Instead, she offers new leaders (and harried managers) a set of highly visual tools that—when learned, applied, and mastered—confers the holy grail of leadership: the ability to say YES to the few and WAIT to the many, with confidence and knowing. Along the way, she shares anecdotes that anchor her meaning—for example: Captain Sully’s emergency landing in the Hudson on that cold grey day in January 2009. Let the workplace speak.