The Disruptive Entrepreneur
Caffeine Cast: Should You ‘Fire’ a ‘Difficult’ Client? [Business, mindset, entrepreneur, disruptors]
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:18:57
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Sinopsis
When is it okay to fire a difficult client? Learn today when that step is necessary, from learning how to spot the difference between a difficult client and a client with difficulty and the red flags to look out for to help you do this. KEY TAKEAWAYS Develop your passions into something that can turn into a moneymaker. Create data on your clients by ranking them from top to bottom on Revenue, Lead Sources and Difficulty To Deal With. Take this information to come up with your ideal client profile such as previous work experience, age and location and then use this to find your ideal client. There are certain signs to look out for when dealing with a difficult client if a client is defamatory or leverages you in a threatening way (such as exposing you on social media) it may be wise to refund them and ask them to leave. In some instances, you may let down the client. You should not get rid of these clients if they have reasonable reasons to complain. You should fix your product and service and go over and