The Disruptive Entrepreneur

Discover today what the one way to scale your business is. Listen today as Rob discusses how any business can use this technique to scale their business while maintaining a brilliant reputation in their market. Learn how to listen to your customers’ feedback, learning of your products' inadvertent problems and how solving these problems can allow you to scale your business to become the best in your market.   KEY TAKEAWAYS Your company needs to be able to listen to your clients’ complaints and therefore will need to learn how to solve these problems. Many companies do not necessarily mean to annoy you, they mean to serve you. However, there may still be inadvertent problems with the service. If you ignore these problems you are not serving your clients in the best way possible.   Figure out solutions to your customer’s problems and create a new version of your product or service which has overcome the inadvertent problem and then your customers will be grateful. Customers will be thankful and will continu