Chicago Camps Podcast

The session with Steve Portigal, discussing the second edition of his book "Interviewing Users," delved into how the field of user research has evolved over the past decade. Steve highlighted significant shifts, including changes in societal norms, the rise of remote work due to the pandemic, and advancements in technology, particularly in user interview techniques. He also touched on ethical considerations in user research and the role of AI in shaping future dynamics. Throughout the session, Steve shared insights from his extensive experience, emphasizing the importance of context, adaptability, and the ever-changing nature of user research.Evolution in User Research:User research practices have shifted significantly, particularly in compensating participants. The trend moved from cash payments to more convenient, digital forms.The rise of remote work, accelerated by the pandemic, has transformed user research methodologies, with a notable increase in remote interviews.There's a greater focus on data privac