Storyconnect The Podcast
How Do You Know What People Think About You?, With Kelly Burns
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:15:04
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Sinopsis
Want to track consumer sentiment but not sure where to start? CTC's Kelly Burns shares her telco's experience with the net promoter score and how the utility lets the voice of the consumer guide its marketing strategy.