Early Edition with Kate Hawkesby

Kate Hawkesby: Public services workers are doing what they can

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Sinopsis

When you think about all the sectors and industries in this country which have gone to the dogs lately —much of the public service, (electoral commission anyone?), the media, airlines, airports (namely Auckland), Hospitals— there’s an underlying common denominator.   Within all these sectors there are still amazing people doing amazing things. I hear so often for example from people who, despite all the doom and gloom and horrible news about our Hospitals, have the best experiences with considerate, hardworking, and dedicated nurses. People who say they could not fault the care and attention they received.   Likewise for every horror story about bus drivers and public transport, you’ll hear from someone who says they’ve only ever had a positive experience. I think a lot of the baggage and toxicity from these industries is at the top, amidst the bureaucracy and the layers of BS. Whereas often at the coal face, people are doing incredible things.   I experienced this myself the other day at a medical appointmen