Early Edition with Kate Hawkesby

One of the things I like about London is the infrastructure works. The buses, the trains, the tube, the taxis all work. It’s a systems place, it’s got the population to support it, and it works, so people use it. The other thing I’ve found on our travels both here and in the States, is that service culture is huge. It’s a career. At home it feels a bit more of a transient option for school leavers or students or those who want to dabble in something for a while. Waiting tables or working in a hotel is an in between gig on the way to or from something else. In the States at the hotel we stayed in in New York for nine days, same staff every day. We had the same people working the same shifts – breakfast, lunch, dinner, reception, concierge, housekeeping, doormen, bell hops. All the same people all the time. All older people, it’s a career, they love it, they’re stayers. We spoke to them, most of them have been there for years. In fact, one of them was telling us he got Covid and left for a while, because he liv