Larry Williams Drive

Australia's largest airline is offering its frequent flyers a AU$50 travel credit, in a desperate attempt to revive its brand following an increase in complaints. Qantas will give the majority of its 14 million members the credit as a way of saying "thank you" for their patience and commitment to the airline during its post-Covid recovery. In the last six months, the flying kangaroo has copped criticism for baggage mishandling, staff shortages and increased flight cancellations as flights return to pre-pandemic levels. But today, Qantas CEO Alan Joyce has apologised to customers for the inconvenience caused by the airline's unideal service. "We know the return to flying hasn't gone smoothly. Over the past few months too many of you have had flights delayed, flights cancelled or bags misplaced," Joyce said in a video, which will be directed to customers in an email on Monday. "There are good reasons why, but when it comes to what you expect from Qantas, it's not good enough." Joyce then went on to apologise on