Craic On

As the witching hour broke, I began to roam about the house in the dark, trying not to make a noise less the dog barked, the household awoke and the neighbours cursed me. Then it dawned on me that I was no longer in possession of a phone. The phone was lying face down in the road and beyond the prospect of a replacement screen. Thus began a week of red faced trips to the #Apple store. The red face was in part because of my own idiocy in dropping my phone and not noticing, then having to peel its shattered remains out of a plastic bag to give an account of myself. The redder face was the rage of being held in the grip of #Apple power. #Apple does not seem to me, to serve, but to administer its customers. With an annual budget bigger than some national economies, it’s well placed to behave like the Department of Stealth and Total Obscurity. It demands compliance. After the interminable wait, I recounted the manner of death of my phone. A replacement quote was emailed. The insurance agreed to pay.  I ph