Craic On

Everyone loves a bit of personal administration. Don’t they? There is nothing like changing arrangements for paying your rates charges or changing your direct debits. You can do it on-line and if that fails, well it fails. You will be accumulating charges, with no apparent means of stopping them, from here until way beyond next Monday. Searching the website for telephone details will not help because it’s a secret. The only numbers that are published are the ones that tell you that it will be quicker for “YOU” if you do this on-line. Because no one has ever sent you an account number to enter, you are immediately rejected and sent back to the customer services number that tells you to go to the website. At this point you may find that you become highly agitated and having hammered in the phone number one last time, someone answers the phone. In your astonishment you might exclaim your relief and tell your tale of woe at which point the call handler explains that rudeness wont’ be tolerated and puts the pho