Two Reds Are Better Than One

One of the biggest challenges Owners and Practice Managers face is creating a highly motivated team that performs at a top level all of the time. A culture in which everyone loves coming to work to do their best, and in which they know they can reach their full potential.  A culture that very few practices manage to achieve.  Marina and Michael Chan have succeeded within their stunning Dental Practice, Iconic Dentistry & Medispa in Perth in Western Australia.  Not only is the interior of the Practice beautiful, including a self-playing piano in the reception area, creating a surreal atmosphere, that patients love to come to and often travel long distances to visit. Ashley recently delivered an In House Two Day Ethical Sales & Communication Programme for their whole Practice and over lunch, one of their team members commented about the culture and said "It does not get any greener than here" and that is how this interview came about. In this interview, Ashley and Chris grill both Marina an