Healthcare Happy Hour

In this episode of Healthcare Happy Hour, host David Saltzman interviews Craig Gussin, president & CEO of Auerbach & Gussin. Craig shares his journey from starting in life and disability insurance to becoming a trusted media resource in health insurance. He discusses the importance of proactive media engagement, building relationships with media outlets, and effectively communicating with the public. Craig emphasizes the need for insurance professionals to position themselves as resources for consumers and the media, providing valuable insights and education. He also offers advice for aspiring media experts in the industry.

Employers and health plans continue to face rising healthcare costs driven by chronic conditions, fragmented care delivery, and delayed access to services. In this episode of Healthcare Happy Hour, host David Saltzman speaks with Jon O’Toole, chief revenue officer of Recuro Health, about how integrated virtual care models—connecting primary care, urgent care, and behavioral health—are emerging as a response to these pressures. Drawing from industry data, case study insights, and market trends, the conversation explores how coordinated virtual care delivery can improve care quality while generating measurable cost savings across populations.

In this episode of Healthcare Happy Hour, host David Saltzman speaks with Dr. Darwin Hale, founder and CEO of Advocate Health Advisors, about the critical role of brokers in the healthcare system, particularly in Medicare Advantage. Dr. Hale shares his personal journey that led him to establish his company, emphasizing the importance of localized connections and trust in helping seniors navigate their healthcare options. The conversation also explores the distinction between advocacy and sales, the value of Medicare Advantage plans, and the future of healthcare innovation.

In this episode of Healthcare Happy Hour, host David Saltzman engages with NABIP President Susan Rider to discuss the evolving landscape of the benefits and insurance industry. They explore the fragmentation within the industry, the importance of member engagement, and the integration of technology and AI to enhance member services. Susan shares insights on professional development, the significance of designations, and the association's efforts to modernize its brand. The conversation also highlights the need for academic partnerships and the establishment of a rapid response media team to strengthen community engagement and advocacy efforts.

In this episode of Healthcare Happy Hour, host David Saltzman discusses the importance of supplemental health benefits with Diana Steinhoff, president and CEO, and John Feeney, vice president of group sales and market development, from Renaissance Life and Health. They explore the rising healthcare costs and how supplemental benefits can help cover out-of-pocket expenses for employees. The conversation highlights the perspectives of employers and employees regarding these benefits, the role of brokers in offering them, and emerging trends in the industry.

In this episode of Healthcare Happy Hour, David Saltzman speaks with Pat Kelly, executive director and CEO of Your Health Idaho. They discuss the evolution of the health exchange since its inception in 2013, the critical role of agents and brokers in the enrollment process, and how a private sector mindset has enhanced customer experience. Pat shares insights on maintaining a competitive insurance market in Idaho, operational efficiency, and the impact of local agents in rural areas. They also address the potential implications of post-COVID subsidies and future innovations for sustainability.

In this episode of Healthcare Happy Hour, sponsored by EyeMed, David Saltzman discusses the importance of vision benefits with Jason Rome, chief commercial officer, and Dr. John Lahr, senior medical director, from EyeMed. They explore how eye exams can play a crucial role in early detection of medical conditions, the impact of eye health on overall well-being and productivity, and how vision benefits can enhance employee satisfaction and retention in a competitive job market. The conversation emphasizes the need for brokers to effectively communicate the value of vision care to employers and the broader implications for healthcare costs.

In this episode of Healthcare Happy Hour, David Saltzman interviews Ray Seaver, CEO of Zizzl Health, discussing the innovative Individual Coverage Health Reimbursement Arrangement (ICHRA) model. They explore how ICHRAs provide employers with a flexible way to offer health insurance, addressing key pain points such as affordability and employee satisfaction. The conversation delves into the employee experience, the importance of decision support tools, and the unique advantages of Zizzl Health's approach. They also touch on regulatory challenges, compensation models for advisors, and future trends in the ICHRA landscape.

In this episode of Healthcare Happy Hour, sponsored by RxBenefits, host David Saltzman and Rick Israel, partner at Life Line Insurance Consultants, discuss the significance of in-district meetings with legislators for healthcare professionals. They explore strategies for scheduling these meetings, the importance of preparation, and how to build lasting relationships with legislators. The conversation also covers the engagement with state legislators and effective follow-up strategies to ensure ongoing communication and advocacy.

In this episode of Healthcare Happy Hour, David Saltzman and Steve Cain, director, sales & business development leader, at LTCI Partners, discuss the evolving landscape of long-term care insurance. They explore the current state of the market, the impact of demographic shifts, and the role of public programs in shaping private insurance conversations. The discussion highlights the importance of long-term care planning and the need for financial advisors to engage clients in these critical discussions. Looking ahead, they anticipate continued growth and demand for long-term care solutions as awareness increases.

In this episode of Healthcare Happy Hour, David Saltzman speaks with Jessica Altman, Executive Director of Covered California, about the implications of the recent public law, often referred to as the 'Big Beautiful Bill.' They discuss its significant provisions affecting healthcare markets, particularly focusing on affordability, Medicaid changes, plan design, and the potential impact on consumers and providers. The conversation also touches on the likelihood of Congress extending enhanced premium tax credits and the challenges and opportunities that lie ahead for healthcare coverage in the United States.

In this episode of Healthcare Happy Hour, sponsored by AffirmedRx, David Saltzman speaks with Mike Stancil, Vice President of Strategic Alliances at AffirmedRx, about the unique structure of public benefit corporations in healthcare, emphasizing the importance of prioritizing patient care over profits. They discuss the need for transparency in pharmacy benefits, the growing awareness among employers regarding their options, and the complexities surrounding specialty medications. The conversation highlights the innovative approaches AffirmedRx is taking to ensure better healthcare outcomes while maintaining ethical standards.

In this episode of Healthcare Happy Hour, host David Saltzman interviews AbsenceSoft founder Seth Turner about the growing role of leave as a core employee benefit. Paid leave is no longer just a nice-to-have. It’s a deciding factor for job seekers and a loyalty builder for current staff. Seth shares new data on the types of leave employees value most, how poor leave experiences drive turnover, and why delivering the right leave benefits with the right process can improve retention, morale, and compliance. HR and benefits leaders will walk away with practical strategies to support today’s workforce more effectively, without adding to their administrative load.

In this episode of Healthcare Happy Hour, sponsored by RxBenefits, host David Saltzman speaks with Whitney Reboulet, Senior Vice President of Account Management at RxBenefits. They discuss Whitney's journey into the pharmacy benefits management space, the challenges of pricing transparency, the importance of data in decision-making, and the impact of specialty drugs like GLP-1s. The conversation also covers formulary design, pharmacy network options, and the ongoing legislative trends affecting the industry.

In this episode of Healthcare Happy Hour, host David Saltzman interviews Vani Hari, known as the Food Babe, who shares her journey from a childhood filled with processed foods to becoming a leading food activist. Vani discusses her health struggles, the pivotal moment that led her to change her diet, and her efforts to expose the truth about food ingredients and advocate for healthier options. She highlights her experience with Chick-fil-A, the challenges of navigating advocacy without being polarizing, and the importance of understanding food labels. Vani also addresses the dangers of glyphosate and offers advice for building a purpose-driven movement in today's digital landscape.

In this episode of Healthcare Happy Hour, host David Saltzman interviews Connie Podesta, a renowned speaker known for her unique blend of psychology and humor. They discuss Connie's journey from being a talkative student to a successful speaker, the importance of understanding the 'why' behind actions, and how COVID has changed personal and professional dynamics. Connie emphasizes the need for flexibility in goal-setting and the significance of self-awareness in communication. She also shares insights on her upcoming speech at the NABIP Annual Convention, focusing on the challenges of dealing with others.

In this episode of Healthcare Happy Hour, host David Saltzman interviews Jói Sigurdsson, founder and CEO of Crankwheel, about the innovative screen sharing platform designed to enhance communication, particularly for less tech-savvy users. They discuss the origins of Crankwheel, its unique features such as e-signature capabilities, recording functionalities, and tools for client engagement. Jói explains how Crankwheel simplifies the presentation process, making it accessible for agents working with older clients. The conversation also touches on the future of the platform and its commitment to user-friendly design.

In this episode of Healthcare Happy Hour, host David Saltzman interviews Chris Cillizza, a prominent political commentator, about the current state of healthcare legislation under the Trump administration. They discuss the priorities of the Republican party, the implications of government reduction, and the potential impact of Robert F. Kennedy Jr. on healthcare policy. The conversation also touches on the challenges posed by Big Pharma and the effectiveness of executive orders versus legislation in enacting healthcare reform.

In this episode of Healthcare Happy Hour, David Saltzman speaks with Vinay Patel, founder of MakoRx, about the evolving role of community pharmacies in the healthcare landscape. They discuss the challenges faced by these local pharmacies as they compete with big box competition, the importance of transparency in drug pricing, and innovative models like subscription services that aim to improve access and affordability. The conversation also touches on the potential for legislative reform to create a more equitable healthcare system.

In this episode of Healthcare Happy Hour, host David Saltzman and NABIP Vice President of Congressional Affairs Michael Andel discuss two new healthcare bills that are set to impact employer reporting. They delve into the legislative process, the significance of the bills, and the future of healthcare under the new administration. The conversation highlights the importance of advocacy and the ongoing efforts to improve healthcare legislation.