Supply Chain Now Radio

In today's episode of Supply Chain Now, we discuss the paramount significance of accuracy and customer experience within the realm of cold chain logistics, as exemplified by the groundbreaking initiative from ColdTrack, which has introduced an unprecedented 100% accuracy guarantee. Welcome to The Buzz!Hosts Scott Luton and Karin Bursa welcome ColdTrack COO Luke Vaccaro and Deposco Director of Professional Services, Matt Celani to the show to discuss the top news in global supply chain including: The vital role of customer experience in supply chain operations, especially during uncertain timesThe significant growth of the cold chain industry highlights its projected increase to over $1.2 trillion by 2033The importance of automation and technology in achieving 100% pack accuracyThe essential Internal cultural changes needed for aligning teams around a customer-focused mindset to drive operational excellenceHow partnerships between organizations like ColdTrack and Deposco exemplify how collaboration can lead to

In this episode of Supply Chain Now, Scott Luton sits down with Bryan Wright, CTO and COO at G10 Fulfillment, and Cody Upp, Head of Marketing, Sales and Solutions at Zebra Robotics Automation, to explore how next-generation automation is reshaping third-party logistics.Bryan shares G10's journey to finding the right automation partner to boost labor efficiency, accuracy, and growth while maintaining cost control and training flexibility. Cody explains Zebra's modular AMR (autonomous mobile robot) system—designed with operators in mind—that reduces variable cost per unit, maximizes utilization, and supports multiple workflows from picking to replenishment. Together, they break down why decoupling carts from robots isn’t just innovative, it’s transformative.Jump into the conversation:(00:00) Intro(01:54) Meet Bryan and Cody(04:36) Diving into G10 Fulfillment and Zebra Robotics(07:46) Operational challenges and automation solutions(12:23) The power of detaching carts from robots(21:49) Future prospects and conti

Live from SAPICS 2025 in Cape Town, South Africa, Scott Luton sits down with Thato Moloi, President of SAPICS, for a powerful conversation on the future of African supply chains. Thato shares his inspiring journey from warehousing and distribution to leading one of the most influential supply chain organizations on the continent. He discusses the urgent need for collaboration, education, and professional development to close infrastructure and skills gaps—and why Africa is more than ready to lead on the global stage. Key topics include: The role of SAPICS as an integrator across sectors and generations Financial discipline as a cornerstone of effective supply chain management Breaking stereotypes and showcasing Africa’s readiness for innovation and investment How engaging youth early with supply chain language can drive future success Encouraging experimentation, connection, and conversation across the ecosystem Whether you're a student, practitioner, policymaker, or investor, this episode offers fresh insigh

In today's episode of Supply Chain Now, we discuss evolving dynamics within the supply chain job market, particularly in light of recent tariff implications and the pressing need for skilled professionals. Welcome to The Buzz!Hosts Scott Luton and Kim Reuter also welcome special guest Katie Date, SVP of Industry Relations & Strategic Initiatives at Manifest, to discuss the upcoming Manifest 2026 conference and all the top news and recent developments in supply chain and logistics, including: The evolving job market within the supply chain sectorThe health of the manufacturing industryThe increasing integration of artificial intelligence in operational processesHow businesses are adapting to tariffs and market fluctuations, with insights drawn from a recent survey that highlights the creation of new job roles in response to these changesThe importance of sharing knowledge and best practicesJoin us for invaluable insights and actionable strategies to navigate the current and future landscape of supply chain

In this powerful interview from the SAPICS 2025 Conference in Cape Town, South Africa, Scott Luton of Supply Chain Now sits down with Esther Ndichu—global supply chain leader, advocate, and changemaker.Esther shares her incredible journey from corporate America to becoming a farmer in Kenya, driven by a passion for food security and sustainable agriculture, and opens up about breaking barriers, championing diversity, and nurturing talent across the continent.Now serving as the Step 2.0 Coordinator for People That Deliver, Esther shares how she helps to transform public health supply chains in low- and middle-income countries—empowering local professionals to strengthen healthcare access through logistics.Tune in to hear Esther reflect on her impactful career, her belief in logistics as a force for good, and why Africa’s supply chain ecosystem is primed for innovation, investment, and homegrown solutions.Additional Links & Resources:Connect with Esther on LinkedIn: linkedin.com/in/esther-ndichuLearn more a

Join Scott Luton from Supply Chain Now as he sits down with Mac McGary, Chief Sales Officer at Eyelit Technologies, live from the Gartner Supply Chain Symposium in Orlando. In this engaging conversation, Mac shares how Eyelit is transforming supply chain execution by bridging the gap between factory-floor realities and high-level planning.The discussion dives into:How AI is reshaping supply chain decision-makingThe rise of system-driven enterprisesWhy real-time data is key to turning operational chaos into opportunityThe importance of embracing uncertainty and rapid changeHow Eyelet Technologies is helping companies modernize and adaptIf you're leading through supply chain transformation—or preparing to—this is an episode you won’t want to miss.Additional Links & Resources:Connect with Mac: https://www.linkedin.com/in/mac-mcgary-3792131/Learn more about Eyelit Technologies: https://eyelit.ai/Watch our other interviews from Gartner Supply Chain Symposium 2025: https://supplychainnow.com/gartner-2025 Learn

In today's episode of Supply Chain Now, we dive the pressing issues facing the global supply chain, with a particular emphasis on the potential trajectory of the US economy. Welcome to The Buzz!Hosts Scott Luton and Enrique Alvarez discuss all the top news and recent developments in supply chain and logistics, including: The significant impact of trade deals on the global supply chain landscape, highlighting recent agreements between the United States and Japan, as well as the European UnionThe complexities of the steel industry, emphasizing the challenges posed by overproduction and the implications for national security and environmental sustainability moving forwardObservations on the current state of the U.S. economy, focusing on indicators from the transportation sector, particularly the decisions made by companies like UPS and FedExThe importance of trust in supply chain management, particularly in light of ongoing tariff negotiations and the need for transparency among global partnersInsights on innova

In this episode of Supply Chain Now, hosts Scott Luton and Scott DeGroot are joined by Brittany Caskey, Chief Commercial Officer - Logistics at DP World Americas, and Carla Montenegro, Vice President of Commercial Freight Forwarding, for a timely and powerful discussion on the new era of integrated supply chain strategy.Together, they explore how agility, visibility, and infrastructure are redefining logistics in 2025, and why DP World’s end-to-end model is giving companies a serious edge. From flexible freight planning to nearshoring in the Dominican Republic, Brittany and Carla unpack real-world examples of how supply chain leaders are protecting margins, shortening lead times, and mitigating disruption. You’ll hear why warehousing is no longer just fixed infrastructure, how free trade zones offer capital efficiency, and how DP World’s investments are helping brands plan ahead instead of react.Jump into the conversation:(00:00) Intro(02:43) Special guest introductions: Brittany Caskey  and Carla Monten

In the latest episode of Supply Chain Now, Mike Griswold returns for an in-depth behind the scenes analysis of the 2025 Gartner Top 25. Listen in as Mike shares:Insights into the methodology behind the rankings, which combine quantitative business metrics and qualitative expert and peer reviewsKey takeaways from this year's list include the importance of water stewardship, the rise of agentic AI, and the move towards autonomous operationsThe need for companies to focus on digital transformation and process integrity to achieve autonomous operationsThe feedback Gartner receives about the rankings Upcoming Gartner Planning Summits in London and Denver, which aim to provide practical advice and connect industry peersJoin us for an enlightening conversation highlighting the evolving landscape of supply chain management and the critical role of innovation and sustainability in driving future success.Additional Links & Resources:Connect with Mike: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more abo

Today we dive into the multifaceted realm of supply chain dynamics, with a primary focus on the critical discussions surrounding sustainability and technological advancements. Welcome to The Buzz!Hosts Scott Luton and Richard Donaldson welcome special guest Heidi Benko, VP of Product Management and Strategy for Infor Nexus, to the show today. Together they discuss:Insights from the Gartner Supply Chain Top 25The impact of tariffs on US-EU trade relationsThe evolving role of technology in multi-enterprise business networksThe rapid advancements in AI and digital product passports, emphasizing the importance of connecting supply chain tiers to meet regulatory requirementsInsights to propel organizations toward more resilient and sustainable supply chain practicesJoin us as we underscore the imperative for supply chain leaders to adopt a proactive approach in an increasingly volatile environment and illuminate strategies that can empower organizations to thrive amidst the chaos of the modern supply chain landsca

Join Scott Luton of Supply Chain Now as he interviews Jett McCandless, Founder & CEO of project44, live from the Gartner Supply Chain Symposium!

In this insightful episode from the Gartner Supply Chain Symposium 2025, Scott Luton of Supply Chain Now sits down with Tom Enright, Vice President of Retail Supply Chain at Gartner. The two dive into one of the most overlooked yet critical areas in retail logistics: returns management. Tom explains why the industry must shift from simply processing returns to preventing them—and how analytics and tech can help.They also tackle major challenges like:The rise in returns fraud and how to fight itWhy most companies still don’t have dedicated leaders managing returnsHow better returns strategies can boost secondhand sales and reduce wasteWhat consumer expectations really are when it comes to e-commerce shippingThe growing power of marketplaces in shaping retail dynamicsPlus, Tom shares his love for golf and offers advice on navigating today’s complex supply chain landscape. Don’t miss this must-watch conversation for anyone in retail, logistics, or supply chain leadership.Additional Links & Resources:Connect

Today we dive into the intricate dynamics of supply chain orchestration, drawing a compelling analogy between the orchestration of supply chains and the harmonious and complex performance of a symphony. Welcome to The Buzz!Hosts Scott Luton and Jake Barr dive into the critical issues of the day including:The challenges currently threatening global copper supply, emphasizing the implications of water shortages in key producing regions and the rising incidence of copper theftThe European Union's initiatives to bolster its chemical supply chains in response to international trade tensions, particularly with ChinaHow effective supply chain leadership necessitates continuous learning and adaptation to foster resilience in the face of unprecedented challengesRecent trade tensions, particularly between the EU and China, highlight the necessity for companies to remain agile and informed amid evolving geopolitical landscapesHow decision-making within supply chains can be streamlined through orchestrationJoin us as we

In this insightful conversation from the Gartner Supply Chain Symposium, Scott Luton of Supply Chain Now sits down with Jon Rodammer, Senior VP and Head of North America Operations at Kenvue. Jon shares his inspiring leadership journey and the values that guide him—resilience, mentorship, and a people-first mindset.They explore:The power of agility and responsiveness in today’s supply chainsWhy digitization and system investments matter for newly independent companiesHow Jon’s experience with top consumer goods brands shaped his "consumer-first" approachThe role of mentorship and community service in building strong leadershipKenvue’s cultural commitment to continuous improvement and operational excellenceWhether you’re navigating supply chain disruption or growing a team, Jon’s insights are packed with real-world value.Additional Links & Resources:Connect with Jon: https://www.linkedin.com/in/jonrodammer/Learn more about Kenvue: https://www.kenvue.com/Watch our other interviews from Gartner Supply Chain

In this episode of Supply Chain Now, host Scott Luton talks with Jake Barr, CEO at BlueWorld Supply Chain Consulting, and Karin Bursa, CEO of NIRAKIO, to break down key takeaways from Gartner’s 2025 Supply Chain Symposiums in Orlando and Barcelona. They explore the “never normal” concept and why supply chain leaders must embrace constant disruption. Jake shares his insights on why visibility alone is no longer enough and why leaders need to focus on the consequences of real-time data. The trio also discusses the growing importance of AI in transforming supply chain operations, from advanced scenario planning to the rise of agentic AI. As we head into the second half of 2025, Jake and Karin provide actionable advice for leaders to better navigate ongoing disruptions and improve their supply chain strategies with a laser focus on continuous learning and AI-driven solutions.Jump into the conversation:(00:00) Intro(01:36) Show overview and key topics(03:23) Warm-up questions and fun facts(06:03) Gartner supp

Today's episode of The Buzz on Supply Chain Now embarks on a profound exploration of contemporary supply chain dynamics and the transformative impact of innovative supply chain strategies that prioritize consumer experience and operational efficiency. Welcome to The Buzz!Hosts Scott Luton and Sofia Rivas dive into the critical issues of the day including:Ulta Beauty's significant market presence and innovative approach towards enhancing consumer experience through strategic partnerships and supply chain resilienceThe Gartner Supply Chain Top 25 and the trends identified by Gartner in the supply chain space, highlighting the importance of water stewardship and AI integrationThe importance of managing burnout within supply chain professionals, emphasizing the need for sustainable workplace practices and support systemsThe successful collaboration of Ruby Laboratories with Walmart in creating carbon-negative textiles from captured CO2, showcasing innovative solutions to environmental challengesHow companies like

In this episode of Supply Chain Now, hosts Scott Luton and Tevon Taylor chat with Lori Boyer, Head of Content Marketing at EasyPost and host of Unboxing Logistics, to discuss what’s ahead for Peak Season 2025, and why it may be the most unpredictable one yet.They explore the key challenges brands are facing, from rising shipping costs and tariffs to shaky consumer confidence and outdated systems. Lori shares findings from EasyPost’s latest research, offering practical ways retailers can build flexibility into their operations and stay ahead of volatility. You’ll hear why microsurges are reshaping peak season, and why diversifying your carrier mix could make all the difference. For supply chain pros, brand leaders, and operators heading into the busiest time of year, this episode is packed with takeaways you can actually use to stay agile and win peak season, and not just survive it.Jump into the conversation:(00:00) Intro  (01:51) Special guest introduction: Lori Boyer  (02:39) Unboxi

In this episode of Supply Chain Now, hosts Scott Luton and Jake Barr welcome Eri Iozdjan, Founder of Maven Lane, Will Andrews, Executive Vice President at Maven Lane, and Ronak Patel, Vice President for Fulfillment Solutions at VEYER Logistics. They discuss Maven Lane’s supply chain transformation and the partnership with VEYER Logistics.Eri and Will share challenges with their previous 3PL partner, focusing on customer obsession, operational excellence, and data-driven decision-making. Ronak emphasizes the importance of trust, transparency, and operational leadership in their partnership. The conversation explores the criteria Maven Lane used to select a new 3PL partner, prioritizing customer satisfaction, product handling, and data visibility. It also highlights how the partnership with VEYER has improved service levels, reduced defect rates, and provided greater control, setting up Maven Lane for future growth. The episode outlines how a well-designed, customer-centric supply chain can serve as a comp

In today's episode of The Buzz on Supply Chain Now, we focus on the critical exploration of workforce skill sets within the global supply chain, emphasizing the significance of adaptability and resilience in an ever-evolving business landscape. Welcome to The Buzz!Host Scott Luton welcomes special guest host, Beau Groover, Founder & President of The Effective Syndicate, and together they illuminate the current supply chain landscape, emphasizing the critical need for adaptability in workforce skill sets amidst rapid technological advancements. They discuss:Recent research findings that highlight the importance of skill set velocity, advocating for a paradigm shift where organizations prioritize continuous learning and adaptability over mere expertiseThe essential elements of change management, underscoring the imperative of clarity and communication as foundational components for effective leadershipThe intricate relationship between workforce resilience and organizational agility, underscoring that true

In this episode of Supply Chain Now, hosts Scott Luton and Jake Barr welcome Keith Moore, CEO of AutoScheduler.ai, for a conversation on how agentic AI is transforming the supply chain—from automating warehouse orchestration to enabling real-time decision-making across complex networks. Together, they explore what agentic AI really means, how it differs from traditional AI applications, and why now is the time for supply chain leaders to take action. Keith shares how AutoScheduler is already delivering measurable impact for companies like PepsiCo and Frito-Lay, improving service levels and productivity without replacing existing systems like WMS or TMS.Jake offers firsthand insight into how these intelligent systems reduce operational volatility and eliminate the bullwhip effect across siloed processes. The discussion highlights the importance of data readiness, change management, and thoughtful pilot execution. Join us for a conversation that addresses many common AI misconceptions and outlines a pragmatic p