The Distance

In the 1970s, ice carving was the province of chefs at high-end hotels that made the sculptures part of their decor for Sunday brunch. Jim Nadeau came out of this tradition. Then, in 1980, he got the idea to start his own ice carving business in the Chicago area. Nadeau's Ice Sculptures was among the first specialty carving shops to open and helped take the craft out of upscale hotel kitchens and into the mass market.

The Nedra Matteucci Galleries in Santa Fe, New Mexico draws many visitors looking to admire or buy fine artwork. Then there are the treasure hunters, who come to the gallery looking for clues about a chest of valuables reportedly buried in the Rocky Mountains by the gallery's previous owner, retired art dealer Forrest Fenn. The Nedra Matteucci Galleries' rich history and unique architecture only add to the institution's mystique, making it a magnet for fortune seekers.

Santa Fe, New Mexico is home to around 200 art galleries. Even in this thriving art scene, Nedra Matteucci's gallery stands out. The 44-year-old gallery, which she bought in 1988, is housed in an adobe compound spanning two acres, and the business takes a grounded approach to fine art. If visiting the Nedra Matteucci Galleries feels like you're stepping into someone's home, it's because Nedra, a New Mexico native who got her start selling paintings on the road, has made approachability part of the overall experience.

In the second half of the conversation between Paul McKenna of Starship restaurant and Anne Pezalla and Kate Pezalla Marlin of Lively Athletics, the business owners talk social media, the dark side of coupons and what's next.

We're trying something new with this episode. It's a conversation between business owners on different ends of the experience spectrum. Sisters Anne Pezalla and Kate Pezalla Marlin opened their women's athletic apparel and running shoe boutique, Lively Athletics, in 2014. They're at the start of their entrepreneurial journey and wanted to get some advice from Paul McKenna, who's been running a sandwich shop and catering business called Starship since 1977. You'll hear Anne, Kate and Paul discuss growth, competition, burnout and other issues facing small business owners.

With 95 years of history behind it, the Willowbrook Ballroom in Willow Springs, Ill. has seen many generations of dancers come and go. One dancer in particular has stuck around: Resurrection Mary, the ghost of a young woman who's reputed to haunt the ballroom and the area around it. She's one of the region's most well-known spooky legends.

When Birute and Gediminas Jodwalis bought the Willowbrook Ballroom from the business' founding family nearly 20 years ago, they inherited an intensely loyal but shrinking customer base of Sunday afternoon dancers. The 95-year-old Willowbrook is one of the area's last remaining traditional ballrooms, and while the pastime continues to slowly fade away, the Jodwalis' commitment to their legacy customers hasn't wavered. They have adapted the event space for a modern clientele while honoring a promise they made to the founding family to keep the Sunday dancers on their feet and the big bands on stage.

The primary business at the Funk family farm is maple syrup production. But the farm also grows corn and soybeans to supplement the income from maple syrup. Mike and Debby Funk, the fifth generation to farm on the family land in central Illinois, met de-tasseling corn as teenagers. In this mini episode, Debby remembers those days of meeting her future husband and tasting his family's maple syrup for the first time.

Central Illinois is a long way from Vermont or Canada, but that hasn't stopped the Funk family of Funks Grove, Ill., from building a multi-generational maple syrup business. Every year, the Funks collect sap from thousands of trees that have been passed down in their family and boil it into pure maple syrup. The acres of maple trees, along with syrup-making expertise and the love of a business that's unpredictable and laborious, are family assets that have sustained generations of Funks.

Some of the audio world's most revered headphones come out of a narrow, graffiti-covered house in Brooklyn's Sunset Park neighborhood. Grado Labs has been handcrafting phono cartridges and headphones at this location for six decades and remains under family ownership. Both vinyl and high-end headphones are having a moment right now, and that's keeping this long-running business as busy as ever.

In the early 80s, long before he became the CEO of LION, his family-owned manufacturing company, Steve Schwartz ran his college fraternity's refrigerator rental business. Fridges are a far cry from LION's core business of making protective gear for firefighters, but that early experience gave Steve his first taste of entrepreneurism.

LION's products can mean the difference between life and death for the customers of this family-owned company, which makes protective clothing and training equipment for firefighters. From its origins in 1898 as a horse-and-wagon operation selling clothing to farmers in Dayton, Ohio, LION turns out everything from Teflon suits worn by medical personnel transporting Ebola patients to mini metropolises spanning 20 acres that can be set on fire to train fire departments.

The 2014 ownership transition at Women & Children First was an emotional process, as the founders of the feminist bookstore sold their business to two staff members after 35 years at the helm. In this mini episode, the past and present owners of Women & Children First talk about the day they officially closed the deal.

Throw your hands up at me! In 1979, Ann Christopherson and Linda Bubon opened a store in Chicago to sell books by and about women. Their business, Women & Children First, became a place where emerging writers could be discovered, a safe space for women to discuss issues important to them, and a neighborhood institution that survived the rise and decline of large chain bookstores. Ann and Linda sold Women & Children First in 2014 to staff members Lynn Mooney and Sarah Hollenbeck, who are continuing the store's mission of being independent, literary, political—and sustainable.

The Great Depression hit shortly after Joe and Katherine Sapp opened their Chicago ice cream shop, Original Rainbow Cone, and subsequent generations of Sapps haven't forgotten what it meant to almost lose everything. In this mini episode, current Rainbow Cone owner Lynn Sapp talks about the physical reminders of her grandparents' survival mentality.

Opening an ice cream store in Chicago is not for the faint of heart. Factor in a mostly deserted neighborhood and the Great Depression, and the idea of selling ice cream looks utterly harebrained. Yet that's exactly what the Sapp family did in 1926 when they started Original Rainbow Cone, and their signature treat—five flavors arranged in diagonal slabs—has come to symbolize spring and summer for generations of Chicagoans who grew up on the city's south side.

The modern office has gone from private offices to cubicles, and from cube farms to more open spaces with lower partitions. All those changes have been good business for Office Furniture Resources, which is marking 25 years of buying and reselling the chairs, desks and cubicles that make up American offices. OFR operates in an industry that's completely behind the scenes yet touches the lives of workers everywhere.

Shaun Hildner, co-producer of The Distance, goes shopping for cowboy boots at Alcala's Western Wear and learns "an old cowboy trick" from business owner Richard Alcala.

As an urban metropolis east of the Mississippi River, Chicago might seem like an unlikely home for a purveyor of cowboy hats, boots and shirts. Yet Alcala's Western Wear has flourished in the Windy City for over four decades, building a massive selection and a knack for customer service. For the Alcala family, now in its second generation of ownership, western wear has proved to be much more than a fashion fad.

Human history comes with a long paper trail, and Graphic Conservation Company's mission is to preserve and restore that record. The 95-year-old lab specializes in repairing works on paper, which range from priceless historical artifacts and artwork to personal items like someone's old letter to Santa Claus. After nearly a century of smoothing wrinkles, patching holes and removing acid burns, there are few problems—on paper, anyway—that Graphic Conservation's staff can't fix.