Critical Mass Radio Show

Mo Khan, Managing Partner, Xelleration is host Ric Franzi's featured guest.  Mo and Ric cover a wide range of topics with special focus on the concept of Human Workflow Automation.  Xelleration provides business process engineering services to their clients using their proprietary XRUM (SCRUM) Methodology.  Ric asks Mo to expand on these concepts and uncovers what mid-market CEOs need to know about them.

On The Coaching Perspective, host Doug Gfeller talks with HR Professionals about how they use coaching in their companies and also what are some of the assessments that they use in the recruiting and promotional process.

Dale Keshishian, CEO of HealthWorks Academies is host Ric Franzi's first guest.  Ric and Dale discuss her firm's role in transforming healthcare through education and how her organization is helping high school students discover career opportunities in the healthcare industry.   Lee Sutterfield, President of SecureLogix talks with host Ric Franzi about his the firm he started which is focused on ecuring the rapidly changing world of enterprise voice and unified communications networks against a growing number of attacks from hackers much like the internet attacks have occurred over the last two decades.

Brett Wood, President of Toyota Material Handling is host Ric Franzi's featured guest and they discuss the position Toyota has attained in the US forklift market.  Toyota ranks #1 for lowest cost of ownership, highest quality and value.  Being a part of the legendary Toyota Industries Corporation and celebrating over 40 years of operation in the US, Irvine CA-based Toyota Material Handling has been the number-one selling lift truck supplier since 2002.  Ric and Brett discuss Toyota's rich history of environmental stewardship.  No other lift company can match Toyota's history of protecting the environment while advancing the economy.

Karen Caplan, CEO of Frieda's Inc. is host Ric Franzi's featured guest.  Karen talks about a variety of topics during the interview.  Ric asks Karen to discuss her Ten Keys to Success in a Family Business.  Frieda's is celebrating 50 years of changing the way America eats fruits and vegatables.  Back in 1962 Frieda Caplan began the company with a small stand at the Los Angeles Produce Market.  Her philosophy remains the family-owned business' foundation today.

Doug talks about how you can calculate the ROI on executive coaching.  Is it reasonable to set out real goals that can be measured against the cost of coaching?  The answer is YES, so check out this show to find out how to make sure you are getting maximum benefit from your executive coaching.

William E. Buie, Executive Vice President of GlobalScape joins host Ric Franzi.  GlobalScape is a leading provider of secure information exchange solutions for thousands of customers, including global enterprises, governments, and small businesses. Scott Reidenbach, CEO of Reidenbach Law joins Ric as the second guest. Ric talks with Scott about his law firm which specializes in contracts, litigation, etc.  Scott works with homeowner's associations.

Paul Johnson, President and CEO of Kelley Blue Book is host Ric Franzi's featured guest.  Ric and Paul discuss how Paul has grown Kelley Blue Book while maintaining the firm's rich history and reputation as the "trusted source" within the automotive industry.  Listen to this show to learn how technology has enabled Paul to create new markets for Kelley Blue Book.

Kim Megonigal, Founder and CEO of Kimstaff HR is host Ric Franzi's featured guest.  Kimstaff HR is a Professional Employer Organization (PEO).  Ric and Kim explore how a PEO functions and what human resource services they offer to their clients across a wide range of industries.  This is a must-listen to interview if you have ever considered partnering with a PEO firm or would like to understand their business model in more detail.

David Malone, CEO of Community Bank is host Ric Franzi's featured guest.  Ric and David cover a wide range of topics with focus on what mid-market CEOs and business owners need to know about working with their banker in today's environment.  Community Bank offers a variety of banking services designed specifically for busineses.

Jiri Stejskal, President and CEO of Cetra Language Solutions is host Ric Franzi's featured guest.  Ric and Jiri discuss the importance of cross-cultural communications.  Many mid-market firms need to be able to translate documents, technical specs and other services.  Setra is skillede at interpretation services with a staff of talented linquists.

Host Doug Gfeller continues his discussion of coaching from the client's perspective.

Manik Arora, President and CEO of Arora Engineers, Inc. is Ric's first guest.  Family-owned and operated Arora has developed and maintained a comprehensive engineering practice based ont he principles of quality and client satisfaction. Jerry Ferro, CEO of Free-For-All talks with Ric about the rising healthcare costs affecting over 50 million people in America.  Jerry shares how his firm helps people lower the costs of prescriptions and lab tests. Jim Guthrie, CEO Car Crafters and Ric discuss his business which is a nationally recognized auto body shop because of the culture he has built in this 30 year old business.  Jim is also an Indy Race Car Driver veteran.

Susan Johnson, Founder and CEO of Susan's Healthy Gourmet is Ric's featured guest.  They discuss how, after moving to California in 1994, Susan and her husband decided to start a business.  A family history of cancer and heart disease had made Susan very aware of the benefits of a healthy lifestyle.  She decided to fill a niche of offering prepared healthy meals for the home and opened her headquarters in Irvine, CA.  Ric talks with Susan about how her original business has evolved into three businesesses focused on healthy, great tasting foods.

Dan Withee, Principal at Withee Malcom Archietects, LLP is Ric Franzi's first guest.  Dan and Ric discuss Dan's firm which he co-found with his partner Dale Malcom.  Dan talks about his firm's focus within the construction and design industry as well as the latest trends in affordable building design. Jim Carol, Founder and CEO of DonateGames talks about his latest venture, a social enterprise that collects and resells donated video games to raise money in support of children and families woh are affected by rare diseases.  In 2010, it's second year of operation, DonateGames collected well over $1 million in donated video games and gear, luanched a wolrd-class e-commerce store, established a physcial headquarters and contributed more than $.79 of every dollar of revenue directly to research and treatment for sick children.

Tom Johns, CEO of National Roofing is host Ric Franzi's featured guest.  National Roofing was started by Tom in 1977.  It is a premier roofing and waterproofing contractor headquartered in Albuquerque, NM.  National installs state-of-the-art roofs and provides specialized services for challenging roofing projects.  Tom also has launched related companies and discuss his motivation for building new businesses.

Kathi Guiney, President of YES! Your Human Resources Solution founded in 2004 with the goal of providing customized and scalable HR services to emerging growth, small to mid-sized companies in all industries.  Kathi and Doug discuss connecting business initiatives with employee needs to achieve strategic objectives.

Hayes Drumwright, Founder and CEO of Trace3 is host Ric Franzi's featured guest.  They discuss Trace3's rapid growth, culture, and related topics.  Ric explores with Hayes how his selection as a 2011 OCBJ Excellence in Entrepreneurship Award finalist has affected him as an Orange County business leader.

Kevin Bailey, President of Vans is Ric Franzi's featured guest.  They discuss the iconic brand and Kevin's responsibility as steward of this Orange County institution.  Ric talks with Kevin about a variety of topics including the current challenges and opportunities Vans is facing.

Host Doug Gfeller continues his discussion of coaching from the client's perspective with focus on what the client works on in between coaching sessions.