Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

Do you have business partner meetings in your business? Way too often, businesses fail with partners because of a lack of communication. Business partner meetings are the best way to stay on the same page with your partner, no matter who it is.   Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown     *** PROMISED LINKS AND GOOD KARMA RESOURCES ***   Business Partnership Essentials: A Step-by-Step Action Plan for Succeeding in Business With a Partner - https://amzn.to/3g7iP2A When Your Business Partner is Your Spouse: How to Have a Successful Business AND a Happy Marriage - https://amzn.to/3itpaH4 Forming a Successful Business Partnership: The 9 Things You MUST Consider When Starting a Small Business with a Partner and Creating a Business Partnership Agreement - https://amzn.to/3cNYNZ5 Strategic Business Partner: Aligning People Strategies with Business Goals - https://amzn.to/3x6g7A7 Bu

"I thought that was your job" Ugh oh! The role in a partnership is not clearly defined. If you are a house cleaning business owner learn this trick and never screw up a job again. This simple method will have your #cleaningbusiness thriving in no time. Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS FROM THIS SHOW *** 0:00 - Intro - Meet Angela Brown the House Cleaning Guru 0:18 - Why we are doing the #PartnershipSeries 0:45 - What happens when the roles of the partnership are not clear 1:50 - Finger pointing and "I thought that was your job" 3:07 - Document the role of each task - assign responsibilities 6:07 - Limited time, energy and resources to cover all the duties 8:18 - Each partner carries their responsibility and has 51% vote *** PROMISED LINKS AND GOOD KARMA RESOURCES *** Business Partnership Essentials: A Step-by-Step Action Plan for Succeeding in Business W

There is no such thing as a 50/50 partnership. If you can get both biz partners to agree to pick your battles up front you will know how to make a business partnership work. On today's Ask a House Cleaner we look at business partnerships explained through the eyes of expertise and predetermined tie breakers. Our sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:24 - Why we're doing this #PartnershipSeries 1:10 - Why #CleaningBusiness owners go into business with partners 1:50 - The big tie breaker in any decision 2:19 - Why there's no such thing as a 50/50 partnership and 49/51 is better. 3:55 - Determine your tie breaker in advance to avoid bickering 6:05 - Agree the person with the most experience in an area is the 51%. 7:03 - Pick your battles in advance by agreeing who is the 51% - Honor that. *** PROMISED LINKS AND GOO

Wanna know why 50/50 partnerships don't work? In this #PartnershipSeries we'll cover what cleaners starting a house cleaning company are hoping to get out of a business partnership. Why partnerships don't work, why business partnerships fail, and if you insist on going this route, how to make business partnerships work to the best advantage of you, your employees, and your customers. Today we'll cover the 50//50 business partnership. Today's Ask a House Cleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:40 - Why 50/50 partnerships don't work 1:00 - I've had 4 failed business partnerships in my #cleaningbusiness 2:00 - House cleaner starts a business with her sister - then this happened. 3:46 - Why having a territory is important 5:05 - Know your reasons for having a business partnership 6:15 - Write down your reasons

What are your weaknesses? If you spend too much time on a job, here's a sample answer for detailed house cleaners to help you ace the job interview. It's okay to answer #interviewquestions with being thorough, and here's how to overcome #weaknesses with focus. Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown   *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown the House Cleaning Guru 0:17 - Being over-detailed is a problem for house cleaners on a schedule 1:16 - If asked what are your weaknesses on a job interview - here's what to say 2:00 - Your weaknesses require time management 2:40 - To overcome your weaknesses you'll need to plan ahead 3:22 - Overcoming your weaknesses requires focus 3:49 - Use worksheets to stay on task 4:22 - Avoid chasing shiny objects 5:01 - Keep the bigger picture in mind 5:19 - Commit to the proven systems you have in place 7:10 - The system w

Can I keep all the money from my #Airbnb cleaning job? The host charges a cleaning fee for the Airbnb that is twice what I get paid for the turnover service. Is the vacation rental cleaning fee supposed to pay for linen service and restocking fees or am I supposed to keep all the money? Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:14 - Airbnb cleaner wonders Can I keep all the money from the cleaning fee? 0:57 - Have a conversation with the Airbnb or VRBO host 1:25 - Cleaning fees pay for linen service 1:44 - Cleaning fees pay for restocking items 2:35 - The extra duties and time spent may not be worth it to your #cleaningbusiness 3:25 - Hosts are willing to pay more for added services 4:18 - Clear communication and clear boundaries *** PROMISED LINKS AND GOOD KARMA RESOURCES *** Airbnb For

The most powerful word in business can solve so many problems. You can manage client expectations with the right word and the promises you make. Your cleaning word is backed by your satisfaction guarantee, so choose your words carefully. Be clear about the strongest word you use on your walkthrough. Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:19 - An overwhelmed house cleaner calls into the show 0:45 - The most powerful word in business and when to use it 1:30 - The best #customerservice is knowing the services you provide 2:14 - What is the opportunity cost for adding services to your offer? 3:47 - The best way to serve your customers and your #cleaningbusiness 4:54 - Wanting the best for the customer sometimes means using the most powerful word 7:00 - The problem with overpricing your ser

How does the mentor program work at Savvy Cleaner? Our cleaning business mentor program includes house cleaning courses. We also have a business mastermind that meets twice a month backed by ongoing network support with resources. We've got team trained in maid service operations to help you at every phase of your #cleaningbusiness. Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENT OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:13 - How to ask a question at AskaHouseCleaner.com 0:33 - How does the mentor program work at Savvy Cleaner? 1:04 - Why we need a #mentorprogram 2:37 - Your business has hiccups at every level 3:12 - We have a mentor program for both memberships 3:49 - Why we use Zoom 4:45 - Network support between calls with resources *** PROMISED LINKS AND GOOD KARMA RESOURCES *** Mentor Program at Savvy Cleaner - https://savvycleaner

Dear Collette, you challenged me with the biggest cleaning project ever. I'm responding with The New Tape. https://youtu.be/n13ZBvaCMjw It's a gift I made just for you. It's a series of affirmations that will replace the tape you've been playing in your head for the last 50 years. But it doesn't come without a price. I need something from you. I need you to listen to it every day while you're out walking. And I need you to contact me every day in the comments of this video until you get up to 60 minutes worth of walking in a single day. All you have to do is walk and listen to the tape...and the most amazing thing will happen. Cleaning your house will become easy and effortless as The New Tape starts to manifest in your life. I'm here for you, I care, and I've got your back. - Your friend, Angela Brown *** THE NEW TAPE - https://youtu.be/n13ZBvaCMjw *** *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:17 - Collette writes into the show 2:03 - Dear Collette, I love your

How soon can I hire other people for my cleaning business? What jobs can you outsource in your business, whether to a person or a software? Here is how to use the gig economy to your advantage in your business, and in life!   Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown     *** PROMISED LINKS AND GOOD KARMA RESOURCES ***   Auphonic for Sound Balancing - https://auphonic.com Rev for transcriptions - https://Rev.com Fiverr - Talent Marketplace - https://fvrr.co/3z712AaAMAZON LINKS: The Fiverr Master Class - https://amzn.to/3uRrBWu How To Outsource: Outsourcing Business for Profit Explained - https://amzn.to/3uOxhAG   These good karma links connect you to affiliated sites that offer products or services that relate to today’s show. As an Amazon Associate, I earn from qualifying purchases. Your support pays our production costs to bring you these free daily tips. THANK YOU.     *** MO

What should you charge for light housekeeping? What is light housekeeping, and how do you clarify expectations with your customer? Sometimes customers can be vague about what they want you to do, so making sure you're both clear on what the job is and how much is being paid is super important. This is how that process works!   Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown     *** PROMISED LINKS AND GOOD KARMA RESOURCES ***   Stop Being Disrespectful by Low-balling Your Fees: A Guide to Pricing Your Service-based Business Within Industry Standards - https://Amzn.To/30v1fvo Be the Go-to: How to Own Your Competitive Market, Charge More, and Have Customers Love You for It - https://Amzn.To/3dpciaz Handbook on the Psychology of Pricing: 100+ Effects on Persuasion and Influence Every Entrepreneur, Marketer and Pricing Manager Needs to Know - https://Amzn.To/37mnsq2 What They Don't Teach

How do I stop shopping when I keep buying things that I don't need and I can't afford? What is creation vs. consumption? A lot of creative people become hoarders because of the thrill of consuming, but how do you get that same feeling from creating and completing projects? That's what we'll cover today.   Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown     *** PROMISED LINKS AND GOOD KARMA RESOURCES ***   Canva Graphic Design - https://partner.canva.com/qRKzO Fiverr - Talent Marketplace - https://fvrr.co/3z712Aa Shutterstock - Licensed Stock Photography - https://shutterstock.com Lettering for Absolute Beginners Workbook - https://amzn.to/3vO4kWP The Copywriter's Handbook: A Step-By-Step Guide To Writing Copy That Sells - https://amzn.to/2RXHnC2 Graphic Design For Everyone - https://amzn.to/2RUVc49   These good karma links connect you to affiliated sites that offer products or servic

What do you do when a customer won't pay you for the cleaning you did? How do you deal with difficult customers who refuse to pay? Here is how you manage your client's expectations and be clear about what it is you do so you don't have customers that won't pay you.   Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown     *** PROMISED LINKS AND GOOD KARMA RESOURCES ***   Maintenance vs. Deep Cleaning - https://savvycleaner.com/maintenance-vs-deep-cleaning Pricing Basics: https://savvycleaner.com/pricing-basics Savvy Cleaner Membership: https://savvycleaner.com/join Price: Maximizing Customer Loyalty through Personalized Pricing - https://amzn.to/3fYB6Oj   These good karma links connect you to affiliated sites that offer products or services that relate to today’s show. As an Amazon Associate, I earn from qualifying purchases. Your support pays our production costs to bring you these free

Housekeeping, house cleaning, and maid service, which are you, and what's the difference between them? A lot of homeowners can get confused by all of the different names that cleaners use, so today we're talking about how to tell the difference between them!   Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown     *** PROMISED LINKS AND GOOD KARMA RESOURCES ***   Decluttering at the Speed of Life - https://amzn.to/3p8ZQYg How to Manage Your Home Without Losing Your Mind - https://amzn.to/3c5ZJYo Cluttered Mess to Organized Success Workbook - https://amzn.to/3cb6qbD Let It Go: Downsizing Your Way to a Richer, Happier Life - https://amzn.to/3yT1rWQ Make Your Bed: Little Things That Can Change Your Life - https://amzn.to/3c5ZVH6   These good karma links connect you to affiliated sites that offer products or services that relate to today’s show. As an Amazon Associate, I earn from qualifyin

We screwed up our first #cleaning job. What do you do when the customer points out your mistake? Do you give the a refund? Should you offer a discount on future cleaning services? Does the #cleaningbusiness owner lose face? Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:13 - How to send your question to the #AskaHouseCleaner show 0:30 - A house cleaner claims we screwed up our first cleaning job 1:18 - Should you give a discount when you screw up a job? 1:47 - Why it's important to care about the customers' concerns 2:13 - Why it's cool to learn from your mistakes 2:51 - Learn to value the feedback from your customers 3:09 - Use feedback to tighten your business policies 3:49 - How a checklist can help you and your client agree on expectations 4:17 - A worksheet will help you clarify your sati

These tips to organize your cleaning car save time with inventory. Your house cleaning car is your office on the road. Learn how to sort cleaning cloths in car and organize cleaning supplies so they are ready for every #cleaning job. These house cleaner tips and tricks will add professionalism to your brand and bottom line. Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. #CleaningBusiness (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:20 - Do you struggle to organize your cleaning car? 1:01 - Every trunk is a different size carrying different chemicals 1:30 - Don't carry stuff you don't need to a job 2:05 - Use the customer's vacuum - carry a spare in your car 3:14 - Make sure your backup vacuum fits in any new car you buy 5:34 - Sort your cloths in the car after each job 6:03 - Carry a picnic cooler to store cleaning supplies in extreme he

How much notice to raise rates do you need to give clients? Does your cleaning business raise rates each year? Are you afraid you will lose clients if you have a price increase? And how much should your rate increase be? All this and more in today's #cleaning show. Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:27 - How much notice to raise rates does house cleaner need to give? 0:45 - Gas stations don't give notice to raise rates on gas 1:12 - Average annual price increases for #cleaningbusiness 2:00 - Stores don't give notice to raise rates on food 2:19 - Customers react to price hikes 2:46 - Give notice and stay firm to rate increase 3:53 - Gradual roll out reduces risk of lost revenue 4:52 - Be professional and kind if customers drop you *** PROMISED LINKS AND GOOD KARMA RESOURCES *** 47 W

Cleaning time management is something that comes with experience. Learn how to manage your time more effectively and manage your customers expectations. How long does it take to clean a house? If you're not sure, watch this. Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. #CleaningBusiness (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:21 - How do you tell a client that you need another hour or two? 1:09 - Know what to look for and how long it will take 1:34 - Call the office and let them negotiate the job changes for you 1:58 - Ask the customer how they want to handle the overtime 2:29 - Cleaning time management is about sticking to scheduled times 3:32 - Come to new agreements with the customer about time changes *** PROMISED LINKS AND GOOD KARMA RESOURCES *** How to Invest Your Time Like Money - https://amzn.to/3hTGapM 15 Secrets Success

Do you need more customers? Are you paying for ads or earning referrals? Word of mouth referrals and social proof are cheaper than advertising. Let #cleaning customers sell you with your #worksheets and excellent customer service. If you need more #cleaningbusiness customers here's how to get them the easy way. *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:25 - Help, I need more customers - Best places to advertise? 1:13 - Advertising in Facebook groups and specific neighborhoods 1:23 - The best place for your marketing efforts 1:52 - Word of mouth marketing better than advertising 2:17 - Social proof wins over paid ads 3:03 - Enhance your customer experience so they want to refer you 3:20 - Make it easy for your customers to recommend you 5:05 - Why people will share your worksheets 6:07 - How to make the worksheet work for you 6:36 - Inspect your work at every cleaning 7:04 - Use compliments to request a referral 7:32 - Give clients permission to pass along your nu

Living a life of wealth, how do you get there from here? What does that look like to you? Intentional choices produce intentional results. Here's how to choose to life that's rich starting today. #AbundanceSeries finale. Today's Ask a House Cleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown *** CONTENTS OF TODAY'S SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:24 - Why Living a life of wealth starts now 1:07 - Our last exercise together 1:28 - The illusion of wealth 1:54 - Start where you are now living a life that's rich 3:12 - What does living a life of wealth mean to you? 3:42 - Intentional choices produce intentional results 5:05 - Turn the moments of today into memories *** PROMISED LINKS AND GOOD KARMA RESOURCES *** Living a Rich Life: The No-Regrets Guide to Building and Spending Wealth - https://amzn.to/3bQehLt When Anything is Possible: Wealth and The Art of Strategic Living