Artificial Intelligence In Industry With Dan Faggella

In this week's episode, we feature an in-person interview from Facebook's headquarters with Hussein Mehanna, director of engineering of the Core Machine Learning group. Mehanna and I talk in-depth about the topic of personalization, touching on the pros and cons, how it works at Facebook, and how his team is working to overcome technological barriers to implement personalization in a way that improves the customer experience.

When one thinks through important industry apps of AI, law or legal apps are not usually the first to jump to mind, but there’s certainly a need. Richard Downe, Ph.D. is Vice President of Data Science at Casetext, a startup working on improving search and natural language processing and democratizing legal information. In this episode, he speaks about the current bottlenecks for people trying to get more out of legal case documents, as well as some of the apps on which the Casetext team is working, to make these processes easier and to gain a strategic advantage in this industry.

Learning about the research behind machine learning is always fun, but so is learning about the real-world applications. In today’s episode, we’re joined by the CEO and founder of Wrike, Andrew Filev. Filev speak about where Wrike is currently applying machine learning and AI in their fast-growing, data-driven company. He shares his insights as to why he thinks marketing might be the most ripe for disruption by AI, and also discusses how most companies can prepare to take advantage of machine learning in any industry.

Today we have a guest who has interviewed more futurists than anyone else I know. While at TechEmergence a lot of our interviews focus on executives in AI, Nikola Danaylov has had the pleasure of interviewing some of the finest futurists and forward-thinking minds in the world, including Ray Kurzweil, Verner Vinge, Marvin Minsky, and many others. We speak today about the trends he’s seen aggregated (if any) amongst futurists, and about how technology may be dragging us farther into a transhuman future, whether that be closer to a utopia or a dystopia.

A lot of companies in the San Francisco Bay make the claim that they can do something great with data; many fewer are at a degree of scale to make this vision possible. Today we speak with Nicholas Clark, CEO of DoubleDutch, a company now powering thousands of events nationally and implementing machine learning into their operations, including predicting business results from actual attendees. DoubleDutch is at the beginning of its journey with predictive analytics, having to make hard choices around what sort of information and thought processes they need in order to use machine learning and remain profitable. Nicholas gives his perspective on these decisions, as well as how he thinks DoubleDutch’s efforts will impact the conference/event industry at scale.

Natural language processing (NLP) sounds cool in theory. We’re familiar with Siri and Echo of course, but where does it play a role in other companies? In today’s episode, we speak with Samiur Rahman from Mattermark, whose entire business model is predicated on organizing and making findable information about companies, and generating a platform to search by unique criterion. Doing so involves some conceptual work with NLP to make things findable. Samiur talks about what Mattermark is doing with this technology now and where he thinks the future may take the field, and interesting topic for investors and founders alike.

We’ve spoken in the past about computer vision on the TechEmergence show, but we haven’t covered much about it in industry apps. Few businesses have better mastered this technology in the form of an app better than Shutterstock. In today’s episode, we speak with Nathan Hurst, currently a distinguished engineer with Shutterstock and previously with Google, Amazon, and Adobe. Nathan delves into the topic of business apps that can “see”, and touches on what that means for the industry, some of the exciting developments that he’s seen over last the 10 years, and what he sees coming up in the next few years.

In addition to focusing on industry applications of artificial intelligence and emerging technology, we also focus on ethical and societal impacts of emerging technology. In this episode, we get back to ethics with Wendell Wallach, a scholar at Yale’s Interdisciplinary Center for Bioethics and author of “A Dangerous Master”, which addresses tech governance and other emerging technology issues. In this week’s episode, Wendell talks about the problems of governing technologies that are developing faster than we can possibly assess all the risks, a topic that Wendell has thought about in-depth through both his extensive consulting, speaking and writing.

The artificial intelligence field is normally seen as burgeoning and new, populated with lots of small, scrappy companies aiming to become the next de-facto solution, with maybe one exception - “Big Blue”. IBM has been involved since the ‘beginning’ and is perhaps best known for Watson, which has from Jeopardy to a range of applications in small and big businesses, as well as the public sector. Swami Chandrasekaran is Chief Technologist of Industry Apps and Solutions for IBM, and he speaks in this episode about what he sees as some of the low-hanging fruit for applying predictive models to business data. Swami has seen this technology applied in a variety of contexts, from automotive and shipping to telcos and more, providing an informed perspective for industry executives, data scientists, and anyone else interested in the intersection of predictive analytics and business.

“Artificial intelligence (AI) can be seen as a progression in our scalability of labor.” This quote comes from this week’s guest, Naveen Rao, who received his PhD in Neuroscience from Brown before becoming CEO at Nervanasys, which works on full stack solutions to help companies solve machine learning (ML) problems at scale. In this week’s episode, Rao speaks about certain domains in industry where he feels optimistic about machine learning (ML) making a difference in the next five to 10 years, providing interesting perspectives that include advances in the areas of agriculture and oil & gas.

Many employers (and employees) are familiar with the ‘painful’ learning curves of using multiple software products or platforms at once, but these may not be gripes you want to share with Amotz Maimon. This week, we feature an interview recorded at Yahoo headquarters with its Chief Architect, Amotz Maimon. He speaks about technology governance and how companies small and large can make faster and better decisions around what technologies to use, how to integrate and streamline the processes, and how to integrate machine learning into the mix (which Yahoo has been using for the past decade). This episode provides important insights for those looking to scale such technologies within their own businesses.

If you’re in the San Francisco Bay area, it’s not all that novel to be trained in or working on some form of AI; however, to be doing so in the 1980s and 1990s was a more rare occurrence. Dr. Lorien Pratt has been working with neural nets and AI applications for many decades, and she does lots of consulting work in implementing these technologies with companies in the Bay area. In this episode, Lorien provides her unique perspective on decades of development and adoption in AI as we ask, where is the traction today in places where it wasn’t 5 or 10 years ago? We also discuss where Lorien thinks machine learning applications in business and government seem to be headed in the near term.

When we think about applying AI and data science to different areas of business, we often think about those domains that offer a wide swath of quantitative metrics that we can feed a machine, like marketing or finance. Human resources (HR) normally doesn’t fit the bill. How we hired someone, how we felt about them when we hired them, how they perform qualitatively, these are things that are often difficult to discern in team dynamics. That being said, big teams like Google are applying machine learning (ML) to some of their HR choices, and our guest today believes more companies will be doing the same in future. CEO of Humanyze Ben Waber applies ML  to HR decision-making, helping people get better employees and better performance by measuring and improving using data science in new ways.

There are hedge funds and financial institutions that already use real-time data and sentiment analysis from social media, articles and videos in real-time to potentially make better trading decisions - but what does it mean when those same companies can use real-time satellite information to detect company activities and make trades based on that data? In this episode, Research Director of Capital Markets at Celent Securities discusses the focus on emerging technologies in trading and finance. He talks about the way that analytics and machine learning have affected the ways banks operate, the kinds of data that hedge funds and individual investors now have at their fingertips, and what that means for the future implications of AI-related technology in the finance world.

Ten years ago, it would have been difficult to talk into your phone and have anything meaningful happen. AI and natural language processing (NLP) have made large leaps in the last decade, and in this episode Dr. Catherine Havasi articulates why and how. Havasi talks about how NLP used to work, and how a focus on deep learning has helped transform the prevalence and capabilities of NLP in the industry. For the last 17 years, Havasi has been working on a project through the MIT Media Lab called ConceptNet, a common sense lexicon for machines. She is also Founder of Luminoso, which helps businesses make sense of text data and improve their business processes.

When it comes to data science and machine learning, what are the related skills that are getting people jobs and what are the industries that are supplying those in-demand jobs? These are two important questions that we discuss in this week’s episode with CrowdFlower’s CEO Lukas Biewald, whose company is providing a pragmatic perspective of the industry by focusing on assessing job listings and related information in the field of data science. If you’re a company that is interested in finding someone with in-demand data science and related skills, or if you’re in the market to find a position in this field, this episode will likely be very useful!

When you go to Harvard Business School and then to McKinsey company to work in private equity, there’s really only one thing left to do - go to Silicon Valley and start an AI startup. At least, this is exactly what CEO Praful Krishna did when he moved to San Francisco to start Coseer, an AI company focused on understanding natural language and unstructured data. In this week’s episode, we speak about where unstructured data lives in a business, and how a business can be changed if the right data is unlocked. Krishna also discusses his experience in how executives are making decisions around how or how not to leverage AI in their companies.

While we’ve featured quite a few companies that use and implement AI systems, we’ve more rarely gone behind the scenes with companies or consultants providing AI-related services to companies. In this week’s episode, we talk with Machine Learning Consultant Charles Martin, a data scientist and machine learning expert who has done freelance consulting on machine learning systems at companies including eBay, GoDaddy, and Aardvark. In this interview, Charles talks about the areas in AI that he believes are ripe for implementation in a business context, and where he sees businesses getting AI ‘wrong’ before getting to the hard work of implementing systems that work for them.

Tad Slaff is the founder of Inovance, the creator of TRAIDE - a strategy creation platform that use machine learning algorithms to help traders uncover patterns in assets and indicators and build more reliable trading strategies. In this episode, Tad speaks about the state of machine learning in finance today, and touches on how future applications of machine learning and trends may alter what gives an edge to one hedge fund or institutional investor over another.

It’s more common to ask what AI can to do to win at games, but it’s less common to ask what games can do to help develop AI. This is a particularly fitting topic after Google’s DeepMind’s defeat of Go, and in this episode we talk with New York University’s Julian Togelius about his research in how games can help us develop AI. We discuss how simple AI has been used in more common video games; the ‘smoke and mirrors’ effect that is more often used to mimic AI; and the more innovative ways that AI are being used in gaming at present, setting precedents for the future role of AI in gaming.