Artificial Intelligence In Industry With Dan Faggella

Today’s guest is Kelly Harlin, Director of Solutions Marketing and Commercialization at Sharp NEC. Sharp and NEC collectively have approximately 160 thousand employees as two of Japan’s largest electronics manufacturers. Kelly speaks specifically about their computer vision applications in retail in this episode. She opens up with some information retailers wish they knew about people who shop with them physically and in person. Secondly, Kelly discusses what AI can collect about a user, from the cost of their shoes to how they walk, and how this data can inform people responsible for marketing to their audience in different geographic regions where diverse customers will require different responses and approaches. Access a vast collection of use-cases for AI applications and trends in retail and more at emerj.com/ret1.

Our guest today is Christian Floerkemeier, VP of Product, CTO, and Co-Founder of Scandit. Scandit has raised nearly $300 million to address smart data capture, they have hundreds of employees, and logistics and supply chain is one of the spaces in which they operate. In today’s episode, we’re focusing on two different use-cases that share the use of computer vision. First, we discuss ID verification applications in alcohol delivery services, followed by increasing efficiency in loading and unloading trucks in supply chain juncture points with computer vision. Christian details how these two use-cases work in terms of where the computer vision is being leveraged, how the data is stored, and the realities of adoption. This episode is brought to you by Scandit. To learn more about Emerj Media and how to reach the Emerj audience, visit emerj.com/ad1.

Today’s guest is Mazin Gilbert, Director of Engineering, Telecommunications Orchestration, Analytics, and Automation at Google. Some five or six years ago, Mazin joined us to discuss artificial intelligence in telecommunications when he was with AT&T. Since this last episode, AI has become inevitable in the telco space with substantial AI deployments across the industry. In this episode, Mazin first speaks about what he’s observed in the telecommunications world that he considers some of the early signs of change in data infrastructure and the fruitful use of AI. He then dives into where artificial intelligence is currently adding value to the telco industry. To discover critical AI applications and trends, download our whitepaper “3 Ways to Discover AI Trends” at emerj.com/t3.

Our guest on today’s episode of the AI in Business podcast is VP of Artificial Intelligence at Samsung SDS America Patrick Bangert. Patrick discusses the efficacy of making minimal workflow changes a goal from the start and how the AI capabilities pioneered at Samsung have made their way to widespread success for other enterprises. In particular, Patrick gives actionable insight into how minimizing change management friction benefits end users — and why the way people and systems work together remains much more complicated even than machine learning. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.

This week we’re continuing our series on artificial intelligence in compliance. Our guest is Thomas Mangine, Director of AML and Risk Reliance for the Bank of Montreal. In this episode, Thomas shares his unique perspective on staying ahead of adversaries from financial services and defense points of view. He also discusses how data is becoming more valuable and what particular kinds of data are creating new opportunities for emerging forms of AI capabilities. Thomas also details several unique compliance-related use cases and circumstances regarding concerns about sanctions. This episode is part of our broader series on compliance brought to you by Smarsh. If you haven’t already, be sure to tune into the previous episodes in this series at podcast.emerj.com to discover more key insights from leaders in the industry.

Our guest on today’s AI in Business Podcast episode is VP of Product & Partnerships at OpenAI Peter Welinder. He and Emerj CEO Daniel Faggella discuss the potential impact of the model on numerous sectors, along with the possibility that these tools could have unforeseen consequences when placed at everyone’s fingertips. In other words, GPT-3 could unleash many examples that show what we think we want from AI capabilities is not what we actually want. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.

Today's guest is General Manager of Artificial Intelligence & Innovation at Microsoft David Carmona. David shares his experience at the frontlines of AI enterprise adoption at a legacy tech brand, and all the setbacks they faced along the way. David also discusses how his team found management buy-in on AI capabilities through effective education and developed the kind of long-term strategy necessary to lay the groundwork for organization-wide digital transformation. If you are interested in more interviews about the future of artificial intelligence across industries, check out the AI Futures Series on AI in Business podcast on all major platforms at emerj.com/podcast.

Today's guest is Jackson Hull, former COO of OakNorth, a unicorn company recently listed in Forbes as Europe's most valuable fintech. In a financial services-focused discussion that echoes the theme of our recent Monday series on AI success factors, Jackson highlights a use case in helping banks analyze the risk of their loan portfolio. Jackson also advises business leaders on what they should keep in mind when deploying early AI projects, particularly for those enterprises with uniquely high levels of external demand. If you find yourself benefiting from the insights in today's episode, consider supporting us by leaving us a five-star review on Apple Podcasts and telling us what you’d like to hear more about in future episodes.

Today’s guest is Arcangelo Grisi, Head of Market Surveillance for the U.S. at HSBC. As one of the largest financial services organizations in the world, HSBC generates approximately $50B in revenue per year. In this episode, Arcangelo explores the monitoring of trades regarding manipulating the markets and monitoring communications. He goes into detail about how challenging and essential this role really is within the enterprise. This episode is part of our broader series on AI and compliance sponsored by Smarsh. Smarsh has given us a broad mandate to reach AI experts in the domain of compliance and learn their best practices for adopting the technology. To learn more about sponsored content and how to engage with the Emerj audience, visit emerj.com/ad1.

Today’s guest is Dr. Krishna Bulusu. Holding a Ph.D. from the Institute of Cancer Research and completing his post-doctoral research at the University of Edinburgh, Krishna was, until recently,  an Honorary Lecturer for the Department of Neuroscience at the University of Sheffield. Krishna has worked at Astra Zeneca for the last six years and is currently the Director of Early Computational Oncology. In this episode, Krishna discusses how we can more effectively leverage endless streams of data in the life sciences industry to develop drugs and treatments with knowledge graphs. He also shares his perspective on the current impact of AI and where and how knowledge graphs are impacting workflows today. This episode is part of our AI is Here series sponsored by SambaNova Systems. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.

Today’s guest is Chris MacDonald, Head of AI and Analytics at PTC. PTC is a multibillion-dollar software firm focused on the service operations industry, and Chris speaks with us this week about the AI adoption journey for folks in service operations. In this episode, we discuss what it looks like for companies to ensure their customers get as much value out of their products as possible while simultaneously collecting data and learning how to improve future products. Chris highlights the importance of ensuring data quality and working as a team in this process. He also shares some of the unique elements of this particular life cycle of a product that is created and then shipped off and put under someone else’s control but continues to be monitored and improved by the manufacturer. This episode is brought to you by PTC. To discover more service-related insights from Chris, tune in to PTC's Speaking of Service podcast. For more information about Emerj Media and sponsored content opportunities, visit emerj.com

Today’s guest is Kai Schrimpf, Global Head of Transaction Monitoring at UBS. UBS is a financial services organization doing more than $35 billion in annual revenue based in Zurich and Basel, Switzerland. In this episode, we dive into compliance in the banking and financial services space. There are three distinct topic areas in today’s episode. First, Kai provides a big-picture perspective on the state of compliance in banking and financial services today and current workflows that could be leveled up. Secondly, he discusses specific use-cases and describes areas where he sees data ‘wake up’ in terms of its value for keeping firms in line with regulatory standards. Lastly, Kai shares some business advice for enterprise leaders and speaks about what business leaders should know before adopting artificial intelligence in a financial services organization. This episode is part of a series sponsored by Smarsh. In this series, we’re focusing on bringing on global experts in compliance to get varied perspectives on

Today’s guest is Neil Sahota, CEO of ACSI Labs and Chief Innovation Officer at the UC Irvine School of Law. Neil previously worked with IBM for 12 years as a Master Inventor focused on developing new patents with a particular emphasis on big data and analytics. In this episode, we are focused on the legal space. In the first part of this episode, Neil dives into specific use-cases that highlight where AI is impacting law today. He discusses several applications that lawyers, law firms, and legal departments at large enterprises use today with high traction. In the second part of this episode, Neil shares his perspective of the areas in the legal world that he believes are most likely to be disrupted by AI in the next five years. Regardless of industry, Neil provides critical insights about what the future might hold for certain kinds of processes and workflows that are most likely to be automated.

In this episode, we’re focusing on compliance considerations in the insurance world. Our guest this week is Pardeep Bassi. He is currently Global Proposition Leader of Data Science for WTW, or Willis Towers Watson, a publicly traded financial services firm based in the United Kingdom. This week Pardeep covers two different topics with us. First, he discusses some areas where regulation intersects with AI applications in insurance and what the potential data risks for elements such as transparency, personal data use, etc., are. Secondly, Pardeep dives into how leaders might consider these regulatory rules in their adoption strategy. Not only to meet regulatory compliance rules but also to potentially use AI to address them. This episode is brought to you by Smarsh and is part of a broader series on AI applications for compliance and communications intelligence. To learn more about how to reach Emerj’s global executive audience with Emerj Media, visit emerj.com/ad1.

Today’s guest is Marshall Choy, Senior Vice President of Product at SambaNova Systems. This episode is part of our AI is Here series, where we’ve talked about the current impact of AI across industries with practitioners and leaders across the United States and Europe. In this episode, we’re focusing on AI adoption trends and what successful AI adopters are doing that others aren’t. Marshall discusses the trends he’s noticed in enterprises adopting AI well from a team perspective, a technology perspective, and a decision-making perspective. He also speaks about some of the differences between the American and European AI ecosystems and what European business leaders may potentially want to consider. This episode is brought to you by SambaNova Systems. To learn more about the AI is Here initiative and to learn more about how you might reach Emerj’s global audience, visit emerj.com/ad1.

Today’s guest is Aakash Indurkhya, Co-Head of AI at Virtualitics. Virtualitics is a venture-backed firm based in Pasadena, California. In this episode, we discuss what it means to explore our data and identify where the gaps in our data quality or potentially the gaps in essential data fields are. Aakash speaks to us this week about not only what exploration, that is to say, why it’s valuable conceptually – when dealing with tremendous volumes of data, what does exploration accomplish, and where specifically, better exploration can lead to better results? He dives into two specific use-cases, one in drug development and one in retail. While these are vastly different worlds, these use-cases focus on exploring data well to train an AI model and deliver the desired results in the enterprise. Aakash provides an excellent conceptual overview from a C-suite vantage point of the role. Virtualitics sponsor this episode. To learn more about reaching Emerj’s global executive audience and sponsored opportunities, visit

Today’s guest is Mark Russinovich, CTO of Microsoft Azure. In this episode, we focus on large language models, and Mark speaks with us about two distinct topics. First, he discusses actual, in-the-field applications of large language models today. Mark goes over several of them, but one use-case with Carmax is particularly useful for natural language generation in an enterprise use-case. Secondly, Mark talks about what he would recommend for enterprise leaders who would like to look at their own business and identify where they can apply the value of large language models within their enterprise and the particular workflows that might be optimal for LLMs. This episode is sponsored by Kisaco Research. This year, the Kisaco Research AI Hardware Summit takes place from September 13th through September 15th at the Santa Clara Marriott in California. Mark is among many distinguished speakers, including infrastructure and AI leaders at Meta, Wells Fargo, Salesforce, and more.

Today’s guest is Brandon Carl, EVP of Product Strategy at Smarsh. Smarsh is a substantial player in the compliance domain in financial services, and in this episode, we’re focusing on AI applications in compliance for the industry. Brandon discusses three critical points in this interview. First, he discusses what kind of communications data may serve as financial crime signals or, in other words, what varieties of communications data we should pay attention to. The second point Brandon focuses on is how we can use that data to unlock value and detect financial crime with AI. Lastly, he speaks about how leaders can find the low-hanging fruit in their own communications data. This episode is the first of a sponsored series here on The AI in Business Podcast by Smarsh. Be sure to tune in on Thursdays to gain more insights about compliance and communications intelligence with new episodes of this series.

Our guest today is Richard Schak, Senior Technical Account Manager, and Fraud Product Strategy Consultant at Datavisor. In this week’s episode, Richard discusses two key topics: how payment processing fraud is detected with AI and what these workflows look like before and after AI is applied. Richard also shares a specific perspective about where data and algorithms fit into the mix and emphasizes the importance of “lighthouse projects,” or the early projects that can be used to prove potential ROI to get leadership to approve larger projects and enable enterprises to level up fraud detection as a capability. This episode is brought to you by Datavisor. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today we are focusing on the domain of data collection and quality. Our guest is Christian Rozsenich, Managing Director of Clickworker. In this episode, we talk about a few topics broadly applicable to any industry. The first is the general challenges and importance of data quality and data harmony for AI projects. Christian details the kinds of issues enterprises are running up against and how they can diagnose their own data needs. The next topic we highlight is real-world use-cases of computer vision and computer voice. Christian explains how data is collected and processed for crowdsourcing applications and more. This episode is sponsored by Clickworker. To learn more about Emerj Media and how to reach our global executive audience, be sure to visit emerj.com/ad1.