Artificial Intelligence In Industry With Dan Faggella

Today’s guest is Anna Gressel, Counsel at Paul, Weiss. Paul, Weiss (short for Paul, Weiss, Rifkind, Wharton & Garrison LLP) is a law firm based in New York City with over 1,000 lawyers on staff. Previously, Anna served as Senior Associate at Debevoise & Plimpton. She joins us on the program today to discuss the legal exposure and risk posed by AI legislation across the world. Given how many sectors are on the cusp of AI proliferation in the advent of generative AI and large language models, Anna offers advice on the best way for business leaders to start thinking about these problems and the difference in legal exposure between kinds of organizations. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.

Today’s guest is Dr. Robin Hanson, Associate Professor of Economics at George Mason University. Dr. Hanson is a prominent contributor to discussions on the implications of AI applications on realpolitik going into the future. In conversation with Emerj CEO and Head of Research Daniel Faggella, Robin contributes to our special ‘AI Futures’ series by pulling apart ethical concerns for the species as AGI develops and how the forces behind that growth must balance these concerns moving forward. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Alignment Health Chief Medical Informatics Officer, Dr. Arta Bakshandeh, D.O., M.A. Alignment Health is a tech-enabled Medicare Advantage healthcare firm that celebrated its first year as a public company in March. He joins us on the program to talk about the latest AI developments in the healthcare space, particularly regarding the limitations of machine learning and the seemingly endless potential for large language models. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.

Today’s guest is Carlos Quezada, Vice President of Customer Experience Strategy at Hewlett Packard Enterprises. He joins Emerj Senior Editor Matthew DeMello on the program to talk about building customer journeys simultaneously from the B2B and infrastructure perspectives. Later, they talk about how friction in customer journeys predicates a balance between automation and humans in the loop of critical workflows. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Edosa Odaro, Chief of Data Analytics and Privacy Officer at Tawuniya, former Chief Data Officer at AIG, and author of two books on overcoming data challenges. For the first of a two-episode appearance on the podcast, Edosa joins us to talk about data challenges in the insurance spaces on both sides of the table. Together with Emerj Senior Editor Matthew DeMello, Edosa offers advice ranging from how leaders can close the service gaps between insurance and the rest of financial services to the considerations business leaders need to keep in mind when pursuing insurance for business solutions utilizing AI.   

Today’s guest is Dorothy Li, Chief Technology Officer of Convoy, a logistics and software company based in Seattle that has raised nearly a billion dollars in funding. Dorothy spent over a decade at Amazon, where she served as vice president of user experience, then of BI and analytic services at AWS. In conversation with Emerj Head of Research Daniel Faggella, she explains the best strategies for communicating the benefits of AI projects to non-technical leadership. Later, they discuss how Google, AWS, and Microsoft are lowering the barriers to entry for SMEs looking to start in AI and democratizing data science roles that were highly specialized just a few years ago. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.  

Today’s guest is Frantz Saintellemy, President and Chief Operating Officer of LeddarTech. LeddarTech is a global software company headquartered in Québec City, Canada, that develops and provides comprehensive perception software solutions that enable the deployment of advanced driver assistance systems (ADAS). Frantz joins us on the program to talk about the problems facing automotive OEMs and Tier 1-2 suppliers when it comes to safety and how regulations are beginning to catch up to the technology at play in these solutions. This episode is sponsored by LeddarTech. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  

Today’s guest is Adam Oberdick, Lead Director of Asset Protection at CVS Health. Adam has over 15 years of experience in asset protection across the retail sector for such name brands as Kmart, Target and Nike. In conversation with Emerj Senior Editor Matthew DeMello on today’s program to talk about how asset protection workflows have changed over that time thanks to AI capabilities and how these technologies are changing conversations between asset protection teams and retail leaders. Throughout, Adam gives direct insight into the signals and narratives that compel C-suites to act on loss prevention insights from new data tools. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful or liked most about this show!  

Today’s guest is Dr. Yossi Sheffi, Professor of Engineering Systems and Director of the Center for Transportation and Logistics at the Massachusetts Institute of Technology. He is also the author of ‘The Magic Conveyor Belt: Supply Chains, AI and the Future of Work.’ In conversation with Emerj Senior Editor Matthew DeMello, Dr. Sheffi analyzes the different challenges facing logistics and manufacturing leaders when it comes to ascendent AI technologies like autonomous freight. Later their discussion offers insight on where human judgment is still very necessary to build trust into workflows.   

Today’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies at IQVIA, and Tim Riely, Vice President of Clinical Data Analytics at IQVIA. They return to the program to talk with Emerj Senior Editor Matthew DeMello about the current state of AI in life sciences and clinical trials. Throughout the episode, Melissa and Tim underscore both the ongoing and impending impact of large language models on report writing and other clinical trials-oriented use cases.   

Today’s guests are DLA Piper Chief Data Scientist Bennett Borden and Chair of DLA Piper’s AI Practice Danny Tobey. DLA Piper is among the world’s leading law firms, and as Bennet and Danny explore with Emerj Senior Editor Matthew DeMello on today’s podcast, they have some fascinating use cases at the cutting edge of AI applications in the legal realm. In their first of two appearances, Bennet and Danny examine how AI impacts document management in the legal sector. Throughout the conversation, the trio constantly tries to look at legal workflows and roles through the lens of data processing – especially in areas of cross-over with adjacent sectors in financial services and healthcare. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Dr. Nele Jessel, Chief Medical Officer at Athenahealth. Athenahealth is one of the leading U.S. providers of network-enabled services for healthcare and point-of-care mobile apps. She joins us on the program to talk about the biggest challenges facing healthcare – including the burden that a lot of new technology is placing on doctors. Throughout her appearance, Dr. Jesel underscores the many ways data can be used for improved patient experiences that bear a strong resemblance to customer experience workflows in other industries. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.  

Today’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies at IQVIA, and Tim Riely, Vice President of Clinical Data Analytics at IQVIA. They join Emerj Senior Editor Matthew DeMello on the program to talk about the current state of AI in life sciences and clinical trials. Throughout the episode, Melissa and Tim underscore the extent that clinical trials are changing thanks to data, and how life sciences will change as more people seek clinical trials as a form of alternative care. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.    

Today’s guest is Director of Enterprise Accounts at AI21 Labs, Michael Elias. AI21 Labs is a Tel Aviv-based software company specializing in natural language processing-based systems. Michael joins Emerj Senior Editor Matthew DeMello on the program to pour through the growing number of use cases for large language models in the financial services space. This episode is sponsored by AI21 Labs. Learn more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.  

Today’s guest is PwC partner in Data, Analytics, and AI, Bret Greenstein. Bret returns to the program to share best practices for selling the C-suite on AI initiatives with Emerj CEO and Head of Research Daniel Faggella as part of a special episode series on winning executive buy-in. In the process, Bret emphasizes how to communicate in ways tailored to executives transitioning from what he describes as ‘spreadsheets and gut feelings’ to genuinely data-driven insights. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!  

Today’s guest is Muddu Sudhakar, CEO of Aisera. Aisera is a tech company specializing in conversational AI that helps customer support teams answer tickets faster. Muddu returns to the platform after appearing on our sister ‘AI in Financial Services’ podcast to talk about how large language models are at the heart of transformative conversational AI for legacy and text-based financial firms – not just for customer experiences but also for employees. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.  

Today’s guest is VP of Analytics and Strategic Finance at Etsy, Gerald van den Berg. He joins Emerj Senior Editor Matthew DeMello on the program to discuss the convergence of a post-COVID retail environment for fraud and the AI-driven technological advances behind fraud detection and customer personalization at the heart of current privacy concerns. Later, Gerald explains the best strategies for classifying customers based on risk and how to balance loss prevention and serving honest customers. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  

Today’s guest is Asif Hasan, Co-founder of Quantiphi. Quantiphi is an AI-First digital engineering company that designs AI-driven services and platforms for broad applications across industries. In conversation with Emerj CEO and Head of Research Daniel Faggella, Asif explores the potential of large language models with pragmatic explanations of how the technology works. Throughout, he underscores that the costs of cognitive work is about to plummet thanks to the impact of this technology. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  

Today’s guest is Dr. Raghav Vadhera, Lead Technical Architect for AI/ML Platform & Services at Raytheon. In conversation with Emerj CEO and Head of Research Daniel Faggella recorded live at The AI Accelerator Summit in Boston in October 2022, they cover leveling up AI public-private projects through changing leadership mindsets with more and young talent that helps older enterprises unlearning old lessons from the IT-dominant world. In the process, Raghav offers lessons learned in earning executive buy-in amid challenging stakeholder relationships throughout his entire career.  

Today’s guest is Mark Brunner, President of Primer Federal. Together with Emerj Senior Editor Matthew DeMello, Mark examines the three major gaps between the Department of Defense’s current AI capabilities and the race for dominance with China – especially in areas where what he calls the defense industrial network can fill with emerging AI superiorities emerging from the Ukrainian battlefront. Later, they talk about what sets the race apart in the history of armed conflict and the importance of end-user data from subject matter experts in updating legacy systems. This episode is sponsored by Primer. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.