Manager Tools

The conclusion of our guidance to never make a counter-offer to an employee who has a competing offer.

Part 2 of our series on our guidance to never make a counter-offer to an employee who has a competing offer.

Never make a counter-offer to an employee who has a competing offer.

Part of our periodic series with rules about how to professionally handle email.

When decisions are made you may disagree with, you must communicate the decision supportively both in public and in private.

When decisions are made you may disagree with, you must communicate the decision supportively both in public and in private.

How to adjust a standing agenda for a recurring meeting

The conclusion of our series on why and how to get mentors for your directs.

Why and how to get mentors for your directs.

It's okay to tell your directs how you feel (within professional limits) when giving them feedback.

When your directs want you to adjudicate a fight, start by asking, "Have you talked to them?"

We answer recurring questions from the field.

A brief message from Mark about our upcoming conferences.

The conclusion of our series on how to manage the time you're given during a meeting.

How to manage the time you're given during a meeting.

Just saying, "Thank you," is an enormously powerful form of feedback.

To better be able to delegate parts of your job, it's best to be transparent about your job.

To better be able to delegate parts of your job, it's best to be transparent about your job.

In this podcast, we answer the question, "How can HR improve Manager Tools' impression of them?"

The first thing an effective manager does when a disaster strikes is to check on the safety of your people. People trump all organizational and operational needs.